Deluxe Cuts CI/CD Pipeline Setup from 2 Weeks to 30 Minutes Using Harness

Industry
Finance
Locations
Americas

About Deluxe

Deluxe, a trusted leader in payments and data, connects millions of small businesses, thousands of financial institutions, and hundreds of the world’s leading brands with their customers and money through innovative technology and platform solutions. Its offerings help businesses pay, get paid, and grow, processing over $2 trillion in annual payment volume. Over the years, Deluxe has grown and transformed, resulting in a wide and deep tech stack that includes multiple development languages, frameworks, and databases.

Deluxe Goals

  1. Improve Developer Efficiency: Reduce manual toil and increase automation.
  2. Standardize CI/CD Processes: Create reusable templates for consistent workflows.
  3. Centralized Governance: Enforce policies and ensure visibility across teams.
  4. Enhance Developer Experience (DevEx): Deliver a streamlined experience to boost productivity and ensure quality outcomes for end customers.

Challenges Before Harness

Deluxe faced several obstacles that hindered its ability to deliver efficiently:

  • Fragmented Tooling: Teams relied on disparate tools and custom scripts, complicating pipeline management.
  • Manual Toil: Developers spent excessive time writing and maintaining scripts for pipelines manually.
  • Lack of Centralized Governance: No unified platform existed to enforce consistent policies or security standards across teams.
“There were a lot of custom scripts written, multiple tools used, and no centralized governance in place. There was no single authority validating standards like security scans or ensuring consistency across pipelines.”
—Pankaj Gupta, Executive Director, Enterprise Architecture at Deluxe

Why Deluxe Chose Harness

Harness provided a solution closely aligned to the Deluxe vision:

  1. Unified Platform: A centralized system for managing CI/CD pipelines and enforcing governance.
  2. Enhanced Developer Experience: Simplified pipeline creation and management resonated with the Deluxe focus on improving DevEx.
  3. Comprehensive SDLC Support: Harness’s platform-centric approach matched the Deluxe vision for end-to-end lifecycle impact
“We needed a product that would help us at every stage of the SDLC. Harness’s platform-centric approach coincided with our vision at Deluxe.” —Satish Balasubramanian, Vice President - Head of Architecture & Shared Services at Deluxe

Results After Implementing Harness

Harness delivered significant improvements across the software delivery lifecycle at Deluxe:

Developer Efficiency

  • Pipelines can now be set up in under 30 minutes using reusable templates.
  • Automation reduced manual scripting efforts, enabling developers to focus on innovation.

Enhanced Security

  • Security Test Orchestration (STO) ensures vulnerabilities are flagged early in the pipeline, preventing builds from proceeding without addressing critical issues.
  • Centralized policies enforce compliance consistently across teams.
“For every check-in, we invoke the pipeline so that security scans flag any high or critical severity issue. Our centralized policies ensure no team can bypass it.”
—Vikas Mehta, Enterprise Architect Principal

Improved CI/CD Reliability

  • Continuous Delivery (CD) processes are automated with integrated checks for security, testing, and performance validation.
  • Deployment gates provide confidence by ensuring only validated builds proceed, while rollback plans are embedded for safety.
“With Harness CD, one of the biggest improvements is the confidence we have in deployment. Gates ensure only the right things are deployed, and rollback scripts are already embedded.”
—Pankaj Gupta, Executive Director, Enterprise Architecture at Deluxe

Centralized Visibility

  • All data is centralized within Harness, providing unified insights into CI/CD performance metrics and efficiency.

Business Impact

Harness empowered Deluxe to achieve:

  1. Significant Reduction in Developer Toil & Improved Productivity: Automation freed developers from maintenance tasks. Standardized workflows enhanced satisfaction and efficiency.
  2. Stronger Security Compliance: Early vulnerability detection reduced risks enterprise-wide.
  3. Unified Visibility & Governance: Centralized data enabled consistent enforcement of policies.

Key Results

Harness provided Deluxe with a scalable, secure, and streamlined CI/CD process that transformed developer efficiency and empowered teams to focus on innovation rather than maintenance tasks.

Metric Before Harness After Harness
Pipeline Setup Time Hours/Days Under 30 Minutes
Manual Scripting Efforts High Significantly Reduced
Security Compliance Enforcement Inconsistent Standardized via OPA
Developer Productivity Fragmented Workflows Streamlined Automation
Visibility into CI/CD Metrics Limited Unified Platform

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